Tutorials for Production
To create a dispute, select your profile icon in the top left corner of your screen. In the menu, select "Dispute" and fill out the necessary information in order to help us understand the situation. A member from our team will reach out and help the issue come to a resolution.
Calendar and Schedule
To create a new event for a project, navigate to the calendar in your Home Page. From there, select the + icon in the corner. Fill out the requested information and select which project and job it is related to. Select "Create New Event" to save changes. If a job is connected to the new event, the individual connected to the job should be able to see the created event as well.
Creating and Managing Roles
Learn how to create new projects and roles. You can also go back and manage them - we will show you how it is done here!
To create new projects and/or roles, navigate to "Create New Role" from Home. For a new project, select "Add job to New Project" and fill out the details starting from project details moving on to role details and then scheduling. *You can save your progress and come back anytime.*
To create a new role for an existing project, navigate to "Create New Role". Select "Add job to Existing Role", choose the project that the role is related to, and fill out the role information. After this, you may create the schedule for the role as needed and edit it later.
For both cases, you must finish and post the jobs in order for them to be visible to your perspective actors.
Check - In & Check - Out Function
On the days when your hired actors come to work, they will be prompted to check in on time. When an actor correctly checks in, you can approve their action in app. The same logic applies to any check outs as well. To view this anytime, you simply go to the Check-In Section found on your Home Page.
Once you select Check-In Section, you may approve or cancel their request.
When the work for the day is done, you can go in and approve their check out request as well.
Discover how to manage payment settings in the app from entering in information correctly to assigning funds to roles and more.
To manage payments, go to the transaction section > Select the three dots in the top right corner of the screen > Select Manage Payments. From there, you can update your settings.
*A 7% fee will be automatically added to each listing payment. This helps us to continue operating and updating the platform to be its best. Thank you for your understanding!
*Our current use of Stripe only allows one Default method of payment for your transactions on Zenbu. Please check if the default card is your desired method of payment for all projects before they begin. To clarify, you cannot designate a specific card for different projects as of now. We hope to allow more options in the future. Thank you once again for your understanding.
Discover what can be accomplished in the messaging section of Zenbu:
To create a group chat, navigate to the top right corner of the messages page and select "Add Group Chat" in the menu. From there, you will be able to add users related to any project to make communication easy.
To submit a script, go to the user you wish to send it to and select the paperclip icon on the bottom left of the screen. From there, you can select any image, video, or file that you wish to share in the message.
Auditions and Role Offers
To submit an audition request, select the megaphone icon on any actor's profile. To check the status of the audition, navigate to the actor's message in Messages tab.
After inviting a prospective actor to a role audition, you can view the invite in the Messaging section of the app. If you find the actor to be fit for the role, you can assign them the role by navigating to the three dots in the top right corner of the screen. By selecting "Offer Role" in the menu, the actor will be prompted to accept or decline your offer.
Accessing and Editing Profile
Select your photo in the top left section of the screen. From there, you will be able to access and edit your profile as needed.
After making any edits in your profile, be sure to select the "Save" icon in the top right corner of the screen to complete your changes.
Connections and Studios
How to manage connections, access your connections page, and see studio associations in one go:
To view personal connections, navigate to your profile page and select the menu in the top right corner.
To add another user to your connections list, simply go on their profile and select the appropiate icon to request it.
To see a list of those associated with a studio*, simply select the studio name and scroll down to see the list of associated users*.
***While we verify each user's identity, we cannot verify if their proclaimed associations and works are accurate. Please use your own discretion when working with others within the app. If you notice suspicious or ill behavior, please report it to us. You can reach us at email@example.com
Thank you for your help and understanding as we strive to make Zenbu a great place!